Alagappa University ORGANISATIONAL BEHAVIOUR Second Semester Business Administration 2011 question paper

Alagappa University ORGANISATIONAL BEHAVIOUR Second Semester Business Administration 2011 question paper

B.B.A. DEGREE EXAMINATION, APRIL 2011
Second Semester
Business Administration
ORGANISATIONAL BEHAVIOUR
(Non-CBCS—2004 onwards)
Time : 3 Hours Maximum : 100 Marks

Part A (6 × 5 = 30)
Answer any six questions.

1. What is Organisational behaviour ?
2. What is meant by Personality ?
3. Define Perception.
4. What do you mean by Group Dynamics ?
5. What is Group Norms ?
6. Distinguish between Goal conflict and role conflict.
7. What is Group cohesiveness ?
8. Can you differentiate needs from wants ?
9. What is the concept of Motivation ?
10. What is the role of the Manager in autocratic leadership style ?

Part B (4 × 10 = 40)
Answer any four questions.

11. What is line and staff organization ? Describe the functions of Staff authority.
12. Explain various factors influencing human personality.
13. Define job satisfaction. Explain the factors influencing Job satisfaction.
14. Describe the steps in perception.
15. What are the features of Group cohesiveness ?
16. What is informal group ? What are the different types of informal group ?
17. Discuss the various types of conflicts in an organisation.

Part C (2 × 15 = 30)
Answer any two questions.

18. Define Management by objective. Explain the steps involved in MBO.
19. Describe the factors that influence the perceptual set.
20. Describe the types of Leadership style and their role in organisation.
21. Explain the ERG theory of Motivation. How does it differ from Maslow’s model of motivation. 

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