University:West Bengal University of Technology
Course: B.B.A
Subject : Human Resource Management-3
Year of Question Paper : 2010
CS/BBA(H)/ SEM- 6/BBA-603/2010
2010
HUMAN RESOURCE MANAGEMENT - III
Time Allotted: 3 hours Full Marks: 70
Candidates are required to give their answers in their own words
as far as practicable.
GROUP - A
(Multiple choice type Questions)
1. Choose the correct alternatives for ANY TEN of the following: [Marks 10 x 1 = 10]
i) Negative discipline is ___________ in nature.
a) predictive b) punitive
c) both (a) and (b) d) none of these
ii) Manpower planning is done
a) for V.R. policy
b) to retrench people
c) to satisfy trade union
d) to give correct picture about manpower
requirement
iii) HR Managers quality is assessed by
a) physical strength
b) tough attitude
c) pleasing tendency
d) capacity to guide and motivate
iv) An example of minor offence is
a) violation of safety rules
b) drugs at work place
c) theft of employer property
d) none of these
v) The Red Hot Stove Rule was developed by
a) Maslow b) Porter
c) McGregor d) none of them
vi) Industries Act came into force in
a) 1946 b) 1947
c) 1948 d) 1949
vii) Discipline that is enforced on the individual is called
a) negative discipline b) reward
c) positive discipline d) grievance
viii) The First step in disciplinary procedure is
a) suspension b) follow-up
c) issuing charge sheet d) termination of service
ix) Which is not an approach to counseling?
a) Cognitive therapies
b) Behavioral therapies
c) Psychoanalytic therapy
d) Theory X
x) Which is a misconduct amongst the following?
a) Working sincerely b) Talking to a colleague
c) Coming late d) Smiling
xi) A violation of established rules, regulations and
procedures is known as
a) misconduct b) punishment
c) counseling d) none of these
GROUP - B
(Short Answer Type Questions)
Answer ANY 3 of the following [Marks 3 x 5 = 15]
2. Explain the need for employee counseling.
3. What are the guidelines to be considered in framing of
charges?
4. Explain the concept of "Quality of Work Life".
5. Write a short node on Code of Discipline.
6. Elaborate the concept of Hot Stove Approach.
GROUP - C
(Long Answer Type Questions)
Answer ANY 3 of the following [Marks 3 x 15 = 45]
7. a) What are the cause and effects of grievances? [ Marks 6 ]
b) How are grievances handled in an organization? [ Marks 4 ]
c) Explain the model grievance procedure. [ Marks 5 ]
8. a) What is performance appraisal? [ Marks 3 ]
b) Explain the methods of performance appraisal. [ Marks 12]
9. a) Define the term "Discipline". [ Marks 2 ]
b) Explain with examples the types of discipline noticed in
the Indian Industries. [ Marks 6]
c) Discuss the various penalties and punishments awarded to the
accused employee in order to maintain discipline in an
organization. [ Marks 7 ]
10. Frame a charge sheet for Mr. Vinod Mishra.
He is an employee in the conditioning department of XYZ Steel
(Pvt.) Ltd. He has physically abused his co-worker, Mr. Gulam Hakim
and found attending duty without wearing safety gears like safety
boots, safety helmets, gloves, etc. in the night shift on 10/01/2010.
He was also found often roaming around during working hours, and is
habituated in absenteeism. For this reason he has been cautioned more
than two times in the last 8 months. [ Marks 15 ]
11. a) State the concept of natural justice. [ Marks 5 ]
b) Discuss the steps involved in disciplinary procedure. [ Marks 10 ]
-END OF PAPER...
Course: B.B.A
Subject : Human Resource Management-3
Year of Question Paper : 2010
CS/BBA(H)/ SEM- 6/BBA-603/2010
2010
HUMAN RESOURCE MANAGEMENT - III
Time Allotted: 3 hours Full Marks: 70
Candidates are required to give their answers in their own words
as far as practicable.
GROUP - A
(Multiple choice type Questions)
1. Choose the correct alternatives for ANY TEN of the following: [Marks 10 x 1 = 10]
i) Negative discipline is ___________ in nature.
a) predictive b) punitive
c) both (a) and (b) d) none of these
ii) Manpower planning is done
a) for V.R. policy
b) to retrench people
c) to satisfy trade union
d) to give correct picture about manpower
requirement
iii) HR Managers quality is assessed by
a) physical strength
b) tough attitude
c) pleasing tendency
d) capacity to guide and motivate
iv) An example of minor offence is
a) violation of safety rules
b) drugs at work place
c) theft of employer property
d) none of these
v) The Red Hot Stove Rule was developed by
a) Maslow b) Porter
c) McGregor d) none of them
vi) Industries Act came into force in
a) 1946 b) 1947
c) 1948 d) 1949
vii) Discipline that is enforced on the individual is called
a) negative discipline b) reward
c) positive discipline d) grievance
viii) The First step in disciplinary procedure is
a) suspension b) follow-up
c) issuing charge sheet d) termination of service
ix) Which is not an approach to counseling?
a) Cognitive therapies
b) Behavioral therapies
c) Psychoanalytic therapy
d) Theory X
x) Which is a misconduct amongst the following?
a) Working sincerely b) Talking to a colleague
c) Coming late d) Smiling
xi) A violation of established rules, regulations and
procedures is known as
a) misconduct b) punishment
c) counseling d) none of these
GROUP - B
(Short Answer Type Questions)
Answer ANY 3 of the following [Marks 3 x 5 = 15]
2. Explain the need for employee counseling.
3. What are the guidelines to be considered in framing of
charges?
4. Explain the concept of "Quality of Work Life".
5. Write a short node on Code of Discipline.
6. Elaborate the concept of Hot Stove Approach.
GROUP - C
(Long Answer Type Questions)
Answer ANY 3 of the following [Marks 3 x 15 = 45]
7. a) What are the cause and effects of grievances? [ Marks 6 ]
b) How are grievances handled in an organization? [ Marks 4 ]
c) Explain the model grievance procedure. [ Marks 5 ]
8. a) What is performance appraisal? [ Marks 3 ]
b) Explain the methods of performance appraisal. [ Marks 12]
9. a) Define the term "Discipline". [ Marks 2 ]
b) Explain with examples the types of discipline noticed in
the Indian Industries. [ Marks 6]
c) Discuss the various penalties and punishments awarded to the
accused employee in order to maintain discipline in an
organization. [ Marks 7 ]
10. Frame a charge sheet for Mr. Vinod Mishra.
He is an employee in the conditioning department of XYZ Steel
(Pvt.) Ltd. He has physically abused his co-worker, Mr. Gulam Hakim
and found attending duty without wearing safety gears like safety
boots, safety helmets, gloves, etc. in the night shift on 10/01/2010.
He was also found often roaming around during working hours, and is
habituated in absenteeism. For this reason he has been cautioned more
than two times in the last 8 months. [ Marks 15 ]
11. a) State the concept of natural justice. [ Marks 5 ]
b) Discuss the steps involved in disciplinary procedure. [ Marks 10 ]
-END OF PAPER...
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