University Of Pune Question Paper
B.H.M.C.T. (Second Semester) EXAMINATION, 2011
203 : HOUSEKEEPING OPERATION-II
(OLD & NEW PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) Question No. 1 is compulsory.
(ii) Solve any three questions from the remaining.
1. Explain the following terms (any 10) : [10]
(1) On change room
(2) Shower mat
(3) Babbysitter
(4) Wash cloth
(5) Pent house
(6) Deep cleaning
(7) Floor pantry
(8) Log Book
(9) Re-sheeting
(10) Debriefing
(11) Bed-board
(12) Valet
2. (A) Write short notes on (any two) : [8]
(1) Dirty Dozen
(2) Turn down Service
(3) Discard Management
(4) Rules of the floor.
(B) Classify the Bed linen with their sizes (any two). [2]
3. Attempt any two questions (5 marks each) : [10]
(1) List out the reports and registers maintained in the Hollo
department and state the functions of each (any 5).
(2) Give the step by step daily cleaning procedure for an occupied
Guest room.
(3) Discuss the process of issuing and exchanging of uniform.
4. (1) What precautions should be taken while cleaning staircases ? [4]
(2) Draw a diagram of the Room Maid’s trolley, neatly labelling
each part of it. [4]
(3) What is Linen Coverage ? [2]
5. (1) Explain the procedure for lost and found articles, along with
a format of lost and found slip. [6]
(2) What is the work routine of Floor Supervisor ? [4]
6. (1) List any four equipments which are used in Linen room. [4]
(2) Define “Spring Cleaning”. What are the various tasks included
in a Restaurant cleaning ? [6]
B.H.M.C.T. (Second Semester) EXAMINATION, 2011
203 : HOUSEKEEPING OPERATION-II
(OLD & NEW PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) Question No. 1 is compulsory.
(ii) Solve any three questions from the remaining.
1. Explain the following terms (any 10) : [10]
(1) On change room
(2) Shower mat
(3) Babbysitter
(4) Wash cloth
(5) Pent house
(6) Deep cleaning
(7) Floor pantry
(8) Log Book
(9) Re-sheeting
(10) Debriefing
(11) Bed-board
(12) Valet
2. (A) Write short notes on (any two) : [8]
(1) Dirty Dozen
(2) Turn down Service
(3) Discard Management
(4) Rules of the floor.
(B) Classify the Bed linen with their sizes (any two). [2]
3. Attempt any two questions (5 marks each) : [10]
(1) List out the reports and registers maintained in the Hollo
department and state the functions of each (any 5).
(2) Give the step by step daily cleaning procedure for an occupied
Guest room.
(3) Discuss the process of issuing and exchanging of uniform.
4. (1) What precautions should be taken while cleaning staircases ? [4]
(2) Draw a diagram of the Room Maid’s trolley, neatly labelling
each part of it. [4]
(3) What is Linen Coverage ? [2]
5. (1) Explain the procedure for lost and found articles, along with
a format of lost and found slip. [6]
(2) What is the work routine of Floor Supervisor ? [4]
6. (1) List any four equipments which are used in Linen room. [4]
(2) Define “Spring Cleaning”. What are the various tasks included
in a Restaurant cleaning ? [6]
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