2012 Question Paper,ACCOMMODATION OPERATIONS - II,University Of Pune Question Paper,B. Sc. (Hospitality Studies) (Semester - V)

University Of Pune Question Paper
B. Sc. (Hospitality Studies) (Semester - V) Examination - 2012
ACCOMMODATION OPERATIONS - II
(New 2008 Pattern)
Time : 2 Hours] [Max. Marks : 40
Instructions :
(1) Answer any four questions. Two from each section.
(2) All questions carry equal marks.
SECTION - I
Q.1) (A) Explain the following terms : (Any Five) [05]
(1) Texture
(2) Cornice
(3) Lead Time
(4) Refurbishing
(5) Intensity
(6) Horticulture
(B) What is a Snag List ? Explain with the help of format. [05]
Q.2) (A) Define Interior Decoration. Explain various principles of Design. [05]
(B) Explain how Cost per Occupied Room is calculated ? [05]
Q.3) (A) Explain the Principles of Purchasing. [05]
(B) Explain various types of Gardens. [05]
SECTION - II
Q.4) (A) Explain the following terms : (Any Five) [05]
(1) VPO
(2) Understay
(3) ARG
(4) Amendment
(5) Wash Factor
(6) City Ledger
(B) State the duties and responsibilities of Night Auditor. [05]
Q.5) (A) What is Overbooking ? Explain the importance of Overbooking. [05]
(B) Explain the Market Approach Method for establishing Room Rate. [05]
Q.6) (A) With the help of format explain Ten Day Forecast. [05]
(B) Write short notes : (Any Two) [05]
(a) Suggestive Selling
(b) Sales Tools used at Front Office
(c) Reapeat Guest

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