University Of Pune Question Paper
M. C. M. (Semester - IV) Examination - 2012
SOFT SKILLS
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) Q. No. 1 is compulsory and carries 25 marks.
(2) Out of Q. Nos. 2 to 6, answer any three. Each one carries
15 marks.
Q.1) (A) Elaborate the Communication Process in Action. Explain its
essential elements. [15]
(B) Effective listening can be ensured by taking up a few precautionary
measures. Suggest such measures from point of view of a Speaker. [10]
Q.2) Examine the statement “A good communicator is one whose non-verbal
clues authenticate and reinforce his words”. Give examples in support
of your argument. [15]
Q.3) Audience needs and subject matter influence the writing a report. A
report can be written in a number of styles, however, there are common
steps to be taken in report writing. Explain with examples. [15]
Q.4) Visual aids dramatically increase the audience’s ability to comprehend
and retain a message. What are the different visual aids that can be
supplement speeches and presentations. [15]
Q.5) Explain the role of Interviewer and respondent in a Job Interview. [15]
Q.6) Write short notes : (Any Three) [15]
(a) Smile
(b) Telephone Manners
(c) Proximics
(d) Internet and Intranet Links
M. C. M. (Semester - IV) Examination - 2012
SOFT SKILLS
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) Q. No. 1 is compulsory and carries 25 marks.
(2) Out of Q. Nos. 2 to 6, answer any three. Each one carries
15 marks.
Q.1) (A) Elaborate the Communication Process in Action. Explain its
essential elements. [15]
(B) Effective listening can be ensured by taking up a few precautionary
measures. Suggest such measures from point of view of a Speaker. [10]
Q.2) Examine the statement “A good communicator is one whose non-verbal
clues authenticate and reinforce his words”. Give examples in support
of your argument. [15]
Q.3) Audience needs and subject matter influence the writing a report. A
report can be written in a number of styles, however, there are common
steps to be taken in report writing. Explain with examples. [15]
Q.4) Visual aids dramatically increase the audience’s ability to comprehend
and retain a message. What are the different visual aids that can be
supplement speeches and presentations. [15]
Q.5) Explain the role of Interviewer and respondent in a Job Interview. [15]
Q.6) Write short notes : (Any Three) [15]
(a) Smile
(b) Telephone Manners
(c) Proximics
(d) Internet and Intranet Links
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