Solapur University Question Paper
M.B.A. – I (Semester – I) Examination, 2014
ORGANISATIONAL BEHAVIOUR (Paper – IV)
Day and Date : Friday, 30-5-2014 Total Marks : 70
Time : 3.00 p.m. to 6.00 .m.
Instructions :1) Question No. 1 is compulsory.
2) Solve any two questions from question numbers 2, 3 and 4.
3) Solve any two questions from question numbers 5, 6 and 7.
4) All questions have equal marks.
1. Solve the following case study : 14
Sandip was appointed as marketing Manager in the Vishwa Agro last month.
Immediately, after reporting to his new job, Sandip recognized that there were
difficulties with the distribution section. This section consisted of Eight Junior
Clerks, two Senior Clerks and a Supervisor who reported to him. All have minimum
10 years experience in the same organisation.
The Managing Director Nikhil assigned a new work to Sandip to increase the
sale upto at least 30% within the next 6 months. This was a challenge before all
marketing team. With the experience of last 5 years he thought about restructuring
the marketing team, wage and salary method and uses some motivational tools.
When he started to assign a new job according to the performance appraisal,
the rumors started. The new manager wants to show his superiority on Managing
Director. The new assignment is the right of Managing Director, then why he is
interfering in others job ? Changing the job means lowering the performance due
to the new things.
Sandip made three separate departments, one is market intelligence having
3 persons, second advertising having 3 persons and last distribution including
5 persons. He declared some intensives for extra achievements in each
department. He arranged yearly increment on the basis of performance.
One day all employees from distribution department came together for reporting
the complaint against Marketing Manager. They said that they are satisfied with
their present job, and work better with the old assignments. Restructuring the job
is wasting the energy. Nikhil found conflict in restructuring the marketing
department. He wants to increase the sale and it is impossible by traditional
work style.
P.T.O.
SLR-XY – 4
2. Write short notes (any 2) : 14
a) Approaches to OB
b) Cognitive dissonance theory
c) Formal and informal groups.
3. Write short notes (any 2) : 14
a) Stress and its sources
b) Functional and dysfunctional conflicts
c) Strategies for sustaining culture.
4. Write short notes (any 2) : 14
a) Why do people join groups ?
b) Group decision making.
c) Changing organizational culture.
5. What is individual behaviour ? Explain factors affecting on individual behaviour. 14
6. Define a perception. Explain affecting factors on individual’s perception briefly. 14
7. What is stress management ? Discuss about managing stress. 14
M.B.A. – I (Semester – I) Examination, 2014
ORGANISATIONAL BEHAVIOUR (Paper – IV)
Day and Date : Friday, 30-5-2014 Total Marks : 70
Time : 3.00 p.m. to 6.00 .m.
Instructions :1) Question No. 1 is compulsory.
2) Solve any two questions from question numbers 2, 3 and 4.
3) Solve any two questions from question numbers 5, 6 and 7.
4) All questions have equal marks.
1. Solve the following case study : 14
Sandip was appointed as marketing Manager in the Vishwa Agro last month.
Immediately, after reporting to his new job, Sandip recognized that there were
difficulties with the distribution section. This section consisted of Eight Junior
Clerks, two Senior Clerks and a Supervisor who reported to him. All have minimum
10 years experience in the same organisation.
The Managing Director Nikhil assigned a new work to Sandip to increase the
sale upto at least 30% within the next 6 months. This was a challenge before all
marketing team. With the experience of last 5 years he thought about restructuring
the marketing team, wage and salary method and uses some motivational tools.
When he started to assign a new job according to the performance appraisal,
the rumors started. The new manager wants to show his superiority on Managing
Director. The new assignment is the right of Managing Director, then why he is
interfering in others job ? Changing the job means lowering the performance due
to the new things.
Sandip made three separate departments, one is market intelligence having
3 persons, second advertising having 3 persons and last distribution including
5 persons. He declared some intensives for extra achievements in each
department. He arranged yearly increment on the basis of performance.
One day all employees from distribution department came together for reporting
the complaint against Marketing Manager. They said that they are satisfied with
their present job, and work better with the old assignments. Restructuring the job
is wasting the energy. Nikhil found conflict in restructuring the marketing
department. He wants to increase the sale and it is impossible by traditional
work style.
P.T.O.
SLR-XY – 4
2. Write short notes (any 2) : 14
a) Approaches to OB
b) Cognitive dissonance theory
c) Formal and informal groups.
3. Write short notes (any 2) : 14
a) Stress and its sources
b) Functional and dysfunctional conflicts
c) Strategies for sustaining culture.
4. Write short notes (any 2) : 14
a) Why do people join groups ?
b) Group decision making.
c) Changing organizational culture.
5. What is individual behaviour ? Explain factors affecting on individual behaviour. 14
6. Define a perception. Explain affecting factors on individual’s perception briefly. 14
7. What is stress management ? Discuss about managing stress. 14
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