University Of Pune Question Paper
M.C.A. (Semester – IV) (Mgmt. Faculty) Examination, 2012
402 – BM-41 : SOFT SKILLS
(2005 Pattern)
Time : 2 Hours Max. Marks : 50
Instructions : 1) Q. No. 1 is compulsory.
2) Solve any three questions out of remaining.
1. Write short notes on any two of the following : 14
a) Signs and symbols
b) Time management
c) Eye contact
d) Reading skills.
2. Define communication. Explain the process of communication with the help of a
neat diagram. 12
3. Discuss the importance of listening. What are the barriers to effective listening ? 12
4. Write a job application. You are Mr. Ashok Patil applying for the post of Jr. Programmer
in CibaSoft Ltd., Pune. Assume appropriate skill set. 12
5. Define a Business Report. Discuss its importance. State how reports help
managers. 12
6. What is meant by Upward and Downward communication ? What are the methods
used by organization for encouraging upward and downward communication. 12
————————
M.C.A. (Semester – IV) (Mgmt. Faculty) Examination, 2012
402 – BM-41 : SOFT SKILLS
(2005 Pattern)
Time : 2 Hours Max. Marks : 50
Instructions : 1) Q. No. 1 is compulsory.
2) Solve any three questions out of remaining.
1. Write short notes on any two of the following : 14
a) Signs and symbols
b) Time management
c) Eye contact
d) Reading skills.
2. Define communication. Explain the process of communication with the help of a
neat diagram. 12
3. Discuss the importance of listening. What are the barriers to effective listening ? 12
4. Write a job application. You are Mr. Ashok Patil applying for the post of Jr. Programmer
in CibaSoft Ltd., Pune. Assume appropriate skill set. 12
5. Define a Business Report. Discuss its importance. State how reports help
managers. 12
6. What is meant by Upward and Downward communication ? What are the methods
used by organization for encouraging upward and downward communication. 12
————————
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