University Of Pune Question Paper
B.H.M.C.T. (Eighth Semester) EXAMINATION, 2012
801-C : SPECIALIZED ACCOMMODATION MANAGEMENT—II
(2008 PATTERN)
Time : Three Hours Maximum Marks : 70
N.B. :— (i) Question No. 1 is compaulsory.
(ii) Attempt any five questions out of the remaining.
1. Write short notes on : [20]
(a) Ecofriendly Practices Hotels
(b) Content of the Operating Budget
(c) Types of Duty rota
(d) Sales Mix Report
(e) Motivation techniques.
2. (a) Explain the control measures adopted for maintining efficiency
in Rooms Division. [5]
(b) Explain the factors to be considered for calculating staff
requirement for rooms division for a five star hotel. [5]
[4281]-803 2
3. Explain the importance of : [10]
(a) Yeild management
(b) SOP
(c) Budget
(d) Forecasting.
4. (a) Explain any two softwares uesd in Hotels. [5]
(b) What is the procedure for dissmissing any employee from
the hotel ? [5]
5. (a) Explain concept of Time and Motion study. [5]
(b) How do adopt recycling in hotels ? [5]
6. Explain with format any two reports from the following : [10]
(a) Revenue report
(b) Room status report
(c) Guest History Card.
7. (a) Explain any two performance appraisal methods. [5]
(b) Explain in detail the revenue budget for front office. [5]
B.H.M.C.T. (Eighth Semester) EXAMINATION, 2012
801-C : SPECIALIZED ACCOMMODATION MANAGEMENT—II
(2008 PATTERN)
Time : Three Hours Maximum Marks : 70
N.B. :— (i) Question No. 1 is compaulsory.
(ii) Attempt any five questions out of the remaining.
1. Write short notes on : [20]
(a) Ecofriendly Practices Hotels
(b) Content of the Operating Budget
(c) Types of Duty rota
(d) Sales Mix Report
(e) Motivation techniques.
2. (a) Explain the control measures adopted for maintining efficiency
in Rooms Division. [5]
(b) Explain the factors to be considered for calculating staff
requirement for rooms division for a five star hotel. [5]
[4281]-803 2
3. Explain the importance of : [10]
(a) Yeild management
(b) SOP
(c) Budget
(d) Forecasting.
4. (a) Explain any two softwares uesd in Hotels. [5]
(b) What is the procedure for dissmissing any employee from
the hotel ? [5]
5. (a) Explain concept of Time and Motion study. [5]
(b) How do adopt recycling in hotels ? [5]
6. Explain with format any two reports from the following : [10]
(a) Revenue report
(b) Room status report
(c) Guest History Card.
7. (a) Explain any two performance appraisal methods. [5]
(b) Explain in detail the revenue budget for front office. [5]
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