University Of Pune Question Paper
B.H.M.C.T. (Semester – III) Examination, 2014
303 : ACCOMMODATION OPERATIONS – I
(2008 Pattern)
Time : 2 Hours Max. Marks : 40
Instructions : 1) Answer any four questions. Two from each Section.
2) All questions carry equal marks.
3) Draw neat formats whenever necessary.
SECTION – I
1. A) Explain the following terms (any 5) : 5
1) First aid
2) Ikebana
3) Mercerizing
4) Selvedge
5) Mister
6) Napping.
B) Explain various types of plant material used for flower arrangement. 5
2. A) Write the control measures for : 5
1) Carpet beetle
2) Cockroach
3) Bed bug
4) Rat
5) House fly
B) Differentiate between vegetable fibres and animal fibres. 5
3. A) Write the chemicals to be used to remove following stains. 5
1) Blood
2) Rust
3) Lipstick
4) Turmeric
5) Ink.
B) Write the advantages of contract. 5
[4676] – 303 -2-
SECTION – II
4. A) Discuss the various records maintained by GRE at front office. 5
B) Write short notes on (any 2). 5
1) Attributes of GRE
2) City Ledger
3) Fully automated record keeping system.
5. A) How will you handle following situation ? 5
1) Guest complaining about AC not working
2) Unattended luggage.
B) What do you understand by credit monitoring and charge priviledge. 5
6. A) Draw the formats and explain in detail (any 2). 5
1) GHC
2) Revenue report
3) Room status report.
B) A Hotel having 100 rooms has the following : 5
Double rooms 35 @ Rs. 7,000/-
Single rooms 25 @ Rs. 5,000/-
Twin rooms 25 @ Rs. 3,000/-
Suite rooms 15 @ Rs. 10,000/-
On 17th of November 2014
20 double rooms sold / occupied on single occupancy
15 single rooms sold / occupied
10 twin rooms sold / occupied
03 suite rooms sold / occupied
Calculate :
1) ARR
2) Rev PAR
3) Total Revenue
4) House count
5) Double occupancy %.
——————
B.H.M.C.T. (Semester – III) Examination, 2014
303 : ACCOMMODATION OPERATIONS – I
(2008 Pattern)
Time : 2 Hours Max. Marks : 40
Instructions : 1) Answer any four questions. Two from each Section.
2) All questions carry equal marks.
3) Draw neat formats whenever necessary.
SECTION – I
1. A) Explain the following terms (any 5) : 5
1) First aid
2) Ikebana
3) Mercerizing
4) Selvedge
5) Mister
6) Napping.
B) Explain various types of plant material used for flower arrangement. 5
2. A) Write the control measures for : 5
1) Carpet beetle
2) Cockroach
3) Bed bug
4) Rat
5) House fly
B) Differentiate between vegetable fibres and animal fibres. 5
3. A) Write the chemicals to be used to remove following stains. 5
1) Blood
2) Rust
3) Lipstick
4) Turmeric
5) Ink.
B) Write the advantages of contract. 5
[4676] – 303 -2-
SECTION – II
4. A) Discuss the various records maintained by GRE at front office. 5
B) Write short notes on (any 2). 5
1) Attributes of GRE
2) City Ledger
3) Fully automated record keeping system.
5. A) How will you handle following situation ? 5
1) Guest complaining about AC not working
2) Unattended luggage.
B) What do you understand by credit monitoring and charge priviledge. 5
6. A) Draw the formats and explain in detail (any 2). 5
1) GHC
2) Revenue report
3) Room status report.
B) A Hotel having 100 rooms has the following : 5
Double rooms 35 @ Rs. 7,000/-
Single rooms 25 @ Rs. 5,000/-
Twin rooms 25 @ Rs. 3,000/-
Suite rooms 15 @ Rs. 10,000/-
On 17th of November 2014
20 double rooms sold / occupied on single occupancy
15 single rooms sold / occupied
10 twin rooms sold / occupied
03 suite rooms sold / occupied
Calculate :
1) ARR
2) Rev PAR
3) Total Revenue
4) House count
5) Double occupancy %.
——————
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