University Of Pune Question Paper
B. C. A. ( Semester - I ) Examination - 2013
BUSINESS COMMUNICATION
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) Answer any five questions.
(2) Figures to the right indicate full marks.
(3) Draw figures wherever necessary.
Q.1) Define Communication. Write Essentials of Good Communication. [16]
Q.2) Explain Face-to-Face Communication with its merits and limitation. [16]
Q.3) What do you mean by Business Letters ? Explain layout of Business
Letters. [16]
Q.4) (A) As a Sales Manager draft a Sales Letter for Promoting sale of
Tata Motors Pvt. Ltd., Pune. [08]
(B) Draft a circular letter announcing the establishment of a new
branch of HDFC Finance Ltd., Mumbai. [08]
Q.5) What is Listening ? Explain the principles of Good Listening. [16]
Q.6) Define Oral Communication. Explain Media of Oral Communication. [16]
[4373]-101 1 P.T.O.
Seat
No.
Q.7) Short notes : (Any Four) [16]
(a) Fax
(b) Video Conferencing
(c) Telephone Answering Machine
(d) Group Discussion
(e) SMS
(f) Press Conference
B. C. A. ( Semester - I ) Examination - 2013
BUSINESS COMMUNICATION
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) Answer any five questions.
(2) Figures to the right indicate full marks.
(3) Draw figures wherever necessary.
Q.1) Define Communication. Write Essentials of Good Communication. [16]
Q.2) Explain Face-to-Face Communication with its merits and limitation. [16]
Q.3) What do you mean by Business Letters ? Explain layout of Business
Letters. [16]
Q.4) (A) As a Sales Manager draft a Sales Letter for Promoting sale of
Tata Motors Pvt. Ltd., Pune. [08]
(B) Draft a circular letter announcing the establishment of a new
branch of HDFC Finance Ltd., Mumbai. [08]
Q.5) What is Listening ? Explain the principles of Good Listening. [16]
Q.6) Define Oral Communication. Explain Media of Oral Communication. [16]
[4373]-101 1 P.T.O.
Seat
No.
Q.7) Short notes : (Any Four) [16]
(a) Fax
(b) Video Conferencing
(c) Telephone Answering Machine
(d) Group Discussion
(e) SMS
(f) Press Conference
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