Friday, November 6, 2015

(Commerce and Management) (Old) SOFT SKILLS,M.C.A. (Part – I ) (Semester – II),Solapur University Question Paper,2014 Question Paper

Solapur University Question Paper
M.C.A. (Part – I ) (Semester – II) Examination, 2014
(Commerce and Management) (Old)
SOFT SKILLS
Day and Date : Monday, 12-5-2014 Total Marks : 70
Time : 11.00 a.m. to 2.00 p.m.
Instructions : 1) Q. 1 and Q. 7 are compulsory.
2) Attempt any two questions from Q. 2 to Q. 4.
3) Attempt any one questions from Q. 5 to Q. 6.
4) Figures to the right indicate full marks.
1. A) Select the correct alternative. 4
1) Minutes are written by
a) President b) Vice-President
c) Secretary of the company d) None of the above
2) Silence is a
a) Verbal b) Non verbal
c) Two way communication d) None of the above
3) In the communication process ____________ helps you to evaluate the
effectiveness of your message.
a) Encoding b) Feedback c) Decoding d) None of the above
4) _______ is concerned with making a sense or meaning out of what people
hear.
a) Hearing b) Communication
c) Listening d) None of the above
B) State true or false : 5
1) Group discussion and debate are one and the same.
2) Jargons must be used during the speech.
3) Communication is one way process.
4) Minutes are written by the secretary.
5) Gestures are non verbal communication.
P.T.O.
Seat
No.
SLR-GL – 14
C) Define : 5
1) Report
2) Agenda
3) Memo
4) Listening
5) Business Ethics.
2. a) Write a short note on Telephone etiquettes. 7
b) Write a note on personal goal setting . 7
3. a) What are the considerations for public speaking ? 7
b) What is meditation ? Explain the importance of meditation. 7
4. a) Imagine a group discussing on Social Networking. 7
b) Draft a quotation for furniture for a newly opened college. 7
5. a) Write a note on Minutes. 7
b) Draft a Minute for the 3rd Annual General Meeting to be held on 16 February
2013 at 4 p.m. at Hotel Taj, Mumbai. 7
6. a) Write a note on Body Language. 7
b) Write a note on perception. 7
7. a) Write a note on Principles of communication. 7
b) Write a note on time management. 7
____________
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