University Of Pune Question Paper
TYMCA (Engg. Faculty)
ENTERPRISE RESOURCE PLANNING
(Semester - V) (2008 Pattern) (710904)
MAY 2013 EXAMINATIONS
Time: 3 Hours] [Max. Marks :70
Instructions to the candidates:
1) Answers to the two sections should be written in separate answer books.
2) Neat diagrams must be drawn wherever necessary.
3) Figures to the right side indicate full marks.
4) Assume Suitable data if necessary.
SECTION I
Q1) a) What is an Enterprise? Define ERP and explain benefits of ERP. [6]
b) Explain about various resources that ERP needs to manage for an organization. [6]
OR
Q2) a) Briefly explain tangible and non-tangible benefits that ERP for organization. [6]
b) ERP is an integrated System. Explain the benefit of Integrated System. [6]
Q3) a) Why users are reluctant towards the implementation of ERP system? How should
one deal with such user resistance?
[6]
b) Explain how the Organizational Departmental Culture affects ERP
implementation.
[6]
OR
Q4) a) What is Change management? How it is one of the major challenges for ERP
System?
[6]
b) Explain the role of management in successful implementation of ERP [6]
Q5) a) Explain critical success factors (CSF) for ERP. What are the reasons for ERP
failure?
[6]
b) What are the ERP softwares available in the market? Compare any two of them. [5]
OR
Q6) a) What are the major infrastructure requirements for implementation of ERP
system for a bank providing financial services?
[6]
b) Explain the steps in ERP implementation. What is to be done during post
implementation phase?
[5]
[4366]-504 Page 2 of 2
SECTION II
Q7) a) Explain the importance of forming selection criteria for the ERP selection
process. Explain the selection criteria for ERP software.
[6]
b) Compare the implementation ERP system with Off the Shelf and In-house
developed ERP packages. [6]
OR
Q8) a) Explain the Design and Customization Issues for ERP implementation. [6]
b) Explain the concept of outsourcing the context of ERP. [6]
Q9) a) What is the difference between CRM and SCM systems? [6]
b) Explain how ERP plays an important role in global business. [6]
OR
Q10) a) What is Business Process Re-engineering (BPR) & its impact on ERP
implementation?
[6]
b) What are the differences between domestic and global ERP implementation?
Explain.
[6]
Q11) a) What are the typical ERP system modules? Explain any three of them. [6]
b) Explain the functions, sub systems and features of the HR module. [5]
OR
Q12) a) Explain the relationship among Production, Scheduling, Manufacturing, Sales &
Marketing modules of ERP.
[6]
b) Explain the Finance and Production, Scheduling modules of ERP. [5]
TYMCA (Engg. Faculty)
ENTERPRISE RESOURCE PLANNING
MAY 2013 EXAMINATIONS
Time: 3 Hours] [Max. Marks :70
Instructions to the candidates:
1) Answers to the two sections should be written in separate answer books.
2) Neat diagrams must be drawn wherever necessary.
3) Figures to the right side indicate full marks.
4) Assume Suitable data if necessary.
SECTION I
Q1) a) What is an Enterprise? Define ERP and explain benefits of ERP. [6]
b) Explain about various resources that ERP needs to manage for an organization. [6]
OR
Q2) a) Briefly explain tangible and non-tangible benefits that ERP for organization. [6]
b) ERP is an integrated System. Explain the benefit of Integrated System. [6]
Q3) a) Why users are reluctant towards the implementation of ERP system? How should
one deal with such user resistance?
[6]
b) Explain how the Organizational Departmental Culture affects ERP
implementation.
[6]
OR
Q4) a) What is Change management? How it is one of the major challenges for ERP
System?
[6]
b) Explain the role of management in successful implementation of ERP [6]
Q5) a) Explain critical success factors (CSF) for ERP. What are the reasons for ERP
failure?
[6]
b) What are the ERP softwares available in the market? Compare any two of them. [5]
OR
Q6) a) What are the major infrastructure requirements for implementation of ERP
system for a bank providing financial services?
[6]
b) Explain the steps in ERP implementation. What is to be done during post
implementation phase?
[5]
[4366]-504 Page 2 of 2
SECTION II
Q7) a) Explain the importance of forming selection criteria for the ERP selection
process. Explain the selection criteria for ERP software.
[6]
b) Compare the implementation ERP system with Off the Shelf and In-house
developed ERP packages. [6]
OR
Q8) a) Explain the Design and Customization Issues for ERP implementation. [6]
b) Explain the concept of outsourcing the context of ERP. [6]
Q9) a) What is the difference between CRM and SCM systems? [6]
b) Explain how ERP plays an important role in global business. [6]
OR
Q10) a) What is Business Process Re-engineering (BPR) & its impact on ERP
implementation?
[6]
b) What are the differences between domestic and global ERP implementation?
Explain.
[6]
Q11) a) What are the typical ERP system modules? Explain any three of them. [6]
b) Explain the functions, sub systems and features of the HR module. [5]
OR
Q12) a) Explain the relationship among Production, Scheduling, Manufacturing, Sales &
Marketing modules of ERP.
[6]
b) Explain the Finance and Production, Scheduling modules of ERP. [5]
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