Solapur University Question Paper
M.B.A. – I (Semester – I) Examination, 2014
PERSPECTIVES OF MANAGEMENT (Paper – I)
Day and Date : Tuesday, 27-5-2014 Total Marks : 70
Time : 3.00 p.m. to 6.00 p.m.
Instructions : 1) Q. No. 1 is compulsory.
2) Attempt any two questions from Q. no. 2, 3 and 4.
3) Attempt any two questions from Q. no. 5, 6 and 7.
1. Case : 14
Dairy India Products Limited is engaged in collecting, processing and distribution
of dairy products in large cities in Maharashtra. Most of the products of company
are such that these have to be distributed on daily basis. The company has
number of distributors who approach the fixed customers. Mr. Anand joined as
distributor after completing his B.Com. The manager was very happy but could
not offer better job than distributor and promised him for better opportunity. All
distributors are on monthly salary basis. For ensuring distribution, company
used to pay overtime. Hence distributors used to work slowly to get overtime
pay. The work was becoming hectic during end of the day resulting in overtime to
meet distribution schedule. There was no group leader but old-timers used to
influence new comers regarding work rules. Mr. Anand did not like method of
working. He gathered information that company had paid around sixty percent
overtime unnecessarily.
After a year, manager was impressed by Mr. Anand’s performance and offered
him position of distribution supervisor. The role of supervisor used to look after
distribution system and develop new customers. There were four more
Supervisors. Mr. Anand was sure of making distribution effective as he was
aware of delaying tactics. He was quite sure about cutting the overtime cost and
impressing manager about fixing quota of work per day in two parts – before and
after lunch. The distribution manager was convinced and introduced the system.
However efficiency dropped and no one was reaching target.
1) Analyse the above case.
2) Identify problem in this case.
3) Suggest alternative solutions.
4) Identify best alternative.
SLR-XY – 1
2. Write short notes on (Attempt any two) : 14
a) Levels of Management
b) Virtual Organization
c) Managerial Grid.
3. Write short notes on (Attempt any two) : 14
a) Departmentation
b) Mcgregor’s Theory X and Theory Y
c) Essentials of Effective Control System.
4. Write short answers (Attempt any two) : 14
a) Explain process of management.
b) What is and reinventing organizations ?
c) Explain situational leadership model.
5. Explain in detail contribution by Fredrick Taylor through scientific management. 14
6. Explain Maslow’s need theory and critically analyse it. 14
7. Explain controlling function and management by exception. 14
M.B.A. – I (Semester – I) Examination, 2014
PERSPECTIVES OF MANAGEMENT (Paper – I)
Day and Date : Tuesday, 27-5-2014 Total Marks : 70
Time : 3.00 p.m. to 6.00 p.m.
Instructions : 1) Q. No. 1 is compulsory.
2) Attempt any two questions from Q. no. 2, 3 and 4.
3) Attempt any two questions from Q. no. 5, 6 and 7.
1. Case : 14
Dairy India Products Limited is engaged in collecting, processing and distribution
of dairy products in large cities in Maharashtra. Most of the products of company
are such that these have to be distributed on daily basis. The company has
number of distributors who approach the fixed customers. Mr. Anand joined as
distributor after completing his B.Com. The manager was very happy but could
not offer better job than distributor and promised him for better opportunity. All
distributors are on monthly salary basis. For ensuring distribution, company
used to pay overtime. Hence distributors used to work slowly to get overtime
pay. The work was becoming hectic during end of the day resulting in overtime to
meet distribution schedule. There was no group leader but old-timers used to
influence new comers regarding work rules. Mr. Anand did not like method of
working. He gathered information that company had paid around sixty percent
overtime unnecessarily.
After a year, manager was impressed by Mr. Anand’s performance and offered
him position of distribution supervisor. The role of supervisor used to look after
distribution system and develop new customers. There were four more
Supervisors. Mr. Anand was sure of making distribution effective as he was
aware of delaying tactics. He was quite sure about cutting the overtime cost and
impressing manager about fixing quota of work per day in two parts – before and
after lunch. The distribution manager was convinced and introduced the system.
However efficiency dropped and no one was reaching target.
1) Analyse the above case.
2) Identify problem in this case.
3) Suggest alternative solutions.
4) Identify best alternative.
SLR-XY – 1
2. Write short notes on (Attempt any two) : 14
a) Levels of Management
b) Virtual Organization
c) Managerial Grid.
3. Write short notes on (Attempt any two) : 14
a) Departmentation
b) Mcgregor’s Theory X and Theory Y
c) Essentials of Effective Control System.
4. Write short answers (Attempt any two) : 14
a) Explain process of management.
b) What is and reinventing organizations ?
c) Explain situational leadership model.
5. Explain in detail contribution by Fredrick Taylor through scientific management. 14
6. Explain Maslow’s need theory and critically analyse it. 14
7. Explain controlling function and management by exception. 14
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