University Of Pune Question Paper
M.B.S. (Semester – I) Examination, 2014
Production and Materials Specialization
CNO 103 (D) : QUALITY MANAGEMENT
(2008 Pattern)
Time : 3 Hours Total Marks : 70
Note : i) Answer any five questions.
ii) All questions carry equal 14 marks.
1. Elucidate the various internal and external failure costs of quality. How quality related costs
can be controlled ?
2. What is TQM ? Explore the concept of Deming’s Philosophy.
3. Explain in detail Quality Function Deployment.
4. Write a note on OC Curve and explain various elements of OC Curve.
5. What do you mean by Statistical Process Control ? Give the benefits and applications of
control charts.
6. Discuss the concepts of Ishikawa’s Fish Bone Diagram and Poka Yoke with example.
7. What do you mean by Leadership for Quality ? Establish the relationship between quality
and organizational culture in short.
8. Write a short note on any two :
a) ISO 9001
b) Auditing Techniques
c) CMMI
d) Juran’s Trilogy.
——————
M.B.S. (Semester – I) Examination, 2014
Production and Materials Specialization
CNO 103 (D) : QUALITY MANAGEMENT
(2008 Pattern)
Time : 3 Hours Total Marks : 70
Note : i) Answer any five questions.
ii) All questions carry equal 14 marks.
1. Elucidate the various internal and external failure costs of quality. How quality related costs
can be controlled ?
2. What is TQM ? Explore the concept of Deming’s Philosophy.
3. Explain in detail Quality Function Deployment.
4. Write a note on OC Curve and explain various elements of OC Curve.
5. What do you mean by Statistical Process Control ? Give the benefits and applications of
control charts.
6. Discuss the concepts of Ishikawa’s Fish Bone Diagram and Poka Yoke with example.
7. What do you mean by Leadership for Quality ? Establish the relationship between quality
and organizational culture in short.
8. Write a short note on any two :
a) ISO 9001
b) Auditing Techniques
c) CMMI
d) Juran’s Trilogy.
——————
0 comments:
Pen down your valuable important comments below