OFFICE MANAGEMENT AND SECRETARIAL PROCEDURES,F. Y. B. Com.,2013 Question Paper,University Of Pune Question Paper

University Of Pune Question Paper
F. Y. B. Com. Examination - 2013
OFFICE MANAGEMENT AND SECRETARIAL PROCEDURES
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 80
Instructions :
(1) All questions are compulsory.
(2) Figures to the right indicate full marks.
(3) All questions carry equal marks.
Q.1) Define Communication. Explain barriers to Effective Communication. [16]
Q.2) Define Office Environment. Explain principles and factors responsible
for the selection of Office Location. [16]
OR
Q.2) Define Office System. Explain the characteristics and importance of
an Office System. [16]
Q.3) (A) State the duties and responsibilities of Office Manager. [08]
(B) State Procedure of Handling Outward Mail. [08]
OR
Q.3) (A) Draft a notice and agenda of Annual General Meeting. [08]
(B) State various Methods Recruitment of Office Employees. [08]
Q.4) Define Office Automation. Explain feasibility and advantages of Office
Automation. [16]
[4369]-111 1 P.T.O.
Seat
No.
Q.5) Write short notes : (Any Two) [16]
(a) Contents of an Office Manual
(b) Principles of Effective Correspondence
(c) Importance of Public Relations
(d) Advantages and Types of Office Forms

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