University Of Pune Question Paper
B. Sc. (Hospitality Studies) (Semester - VI) Examination - 2012
HUMAN RESOURCE MANAGEMENT
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) Solve any seven questions.
(2) All questions carry equal marks.
Q.1) Define Selection Process. Explain various types of Interviews. [10]
Q.2) Define Trade Unions. State various objectives of Trade Unions. [10]
Q.3) Define Human Resource Planning. What are the various steps in the
Human Resource Planning Process ? [10]
Q.4) Write the Job Description for a Duty Manager in the Hotel. [10]
Q.5) Explain any four methods of Training used in Hotels. [10]
Q.6) Define Grievance. What are the various causes of Grievances in
Hotels ? [10]
Q.7) Describe various factors influencing the Wage and Salary. [10]
Q.8) Explain the Process of Selecting Employee in an Organisation. [10]
Q.9) Write short notes : (Any Two) [10]
(a) Functions of Workers Participation
(b) Importance of Induction
(c) Preventing Labour Turnover
B. Sc. (Hospitality Studies) (Semester - VI) Examination - 2012
HUMAN RESOURCE MANAGEMENT
(New 2008 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) Solve any seven questions.
(2) All questions carry equal marks.
Q.1) Define Selection Process. Explain various types of Interviews. [10]
Q.2) Define Trade Unions. State various objectives of Trade Unions. [10]
Q.3) Define Human Resource Planning. What are the various steps in the
Human Resource Planning Process ? [10]
Q.4) Write the Job Description for a Duty Manager in the Hotel. [10]
Q.5) Explain any four methods of Training used in Hotels. [10]
Q.6) Define Grievance. What are the various causes of Grievances in
Hotels ? [10]
Q.7) Describe various factors influencing the Wage and Salary. [10]
Q.8) Explain the Process of Selecting Employee in an Organisation. [10]
Q.9) Write short notes : (Any Two) [10]
(a) Functions of Workers Participation
(b) Importance of Induction
(c) Preventing Labour Turnover
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