Friday, November 20, 2015

University Of Pune Question Paper,MANAGEMENT INFORMATION SYSTEM,2014 Question Paper,FYMCA (Engg. Faculty)

University Of Pune Question Paper
FYMCA (Engg. Faculty)
MANAGEMENT INFORMATION SYSTEM
(Semester - II) (2008 Pattern) (510913)
MAY 2013 EXAMINATIONS
Time: 3 Hours] [ Max. Marks : 70
Instructions to the candidates:
1) Answers to the two sections should be written in separate answer books.
2) Neat diagrams must be drawn wherever necessary.
3) Figures to the right side indicate full marks.
4) Assume Suitable data if necessary.
SECTION I
Q1) a) Describe in detail the Information System (IS) hierarchy. [6]
b) What are Components and resources of Information System? [6]
OR
Q2) a) Explain how MIS as a support to the management and a tool for management
Process.
[6]
b) What is the Strategic planning process? Explain in detail. [6]
Q3) a) Explain the importance of Management Information System (MIS) in the service
industry.
[6]
b) What is personal management? Explain how MIS can be used in personal
Management.
[6]
OR
Q4) a) Explain cross functional enterprise system. What is its benefit? [6]
b) Difference between batch processing & real time processing. [6]
Q5) a) Explain the steps in Enterprise Resource Planning (ERP) implementation. What
are the benefits of ERP solutions?
[6]
b) What is BPO? Which factors decide the success of BPO Industry? [5]
OR
Q6) a) What is Call center? What are different types of it? [5]
b) Explain the Business Process Reengineering steps in Detail. [6]
SECTION II
Q7) a) Explain the following approaches.
1. Data drive CRM
2. Process driven CRM
[6]
b) What is difference between B2B & B2C? [6]
OR
[4366]-205 Page 2 of 2
Q8) a) What is SCM? Explain the benefits of SCM. [6]
b) Write short note on Electronic Fund Transfer. [6]
Q9) a) Explain What if analysis & sensitivity analysis with example. [5]
b) Write a note on:
1. GIS
2. AI
[6]
OR
Q10) a) What is Data warehouse? Explain the architecture of Data warehousing. [6]
b) What are the benefits Expert System? [5]
Q11) Discuss the following issues in brief.
1. Biometric Security
2. Computer crime
3. Global business application
4. E-monitoring
[12]
OR
Q12) a) List the issues involved in global management of Information Technology. [6]
b) Explain in brief fault tolerance system and firewalls. [6]

Duraimani

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