2010 Question Paper,806-A : PERSONNEL MANAGEMENT,University Of Pune Question Paper,B.H.M.C.T. (Eighth Semester)

University Of Pune Question Paper
B.H.M.C.T. (Eighth Semester) EXAMINATION, 2010
806-A : PERSONNEL MANAGEMENT
Time : Three Hours Maximum Marks : 80
N.B. :— (i) Question No. 1 is compulsory.
(ii) Attempt any six questions from the remaining.
1. Read the following case study and answer the questions
below : [20]
Jain Construction Company is large and old construction
company. It undertakes big projects like building dams, road
construction, bridges, airports, large five star hotels, hospitals. It
has over 3,000 employees of its own beside it employees
contractors and their workers in various fields. There are about
1,000 qualified Architects, Engineers, Project Managers, Purchase
Managers, Administrators, Personnel Managers. The other 2,000
are supervisory staff, clerical staff, office staff, field staff and
site staff involving in stores, purchase, accounting, security etc.
The company is operating for over 12 years. There is a wide
spread discontent amongst all levels of staff including managers.
There are no systematic hiring, training and developing practices.
The compensation packages and fringe benefits are not based on
any progressive policy. There is no grievance handling system,
Employees, have low morale commitment. No formal communication
procedure, no consultation. The turnover of employees is
high. The management pays little attention to safety health of
the employees. The welfare facilities are just average. These have
resulted in frustration, low productivity, commitment, lack of
mutual trust and on the whole relationship is poor.
You are asked to prepare an outline of plan to improve the
situation and arrest the turnover rate and improve levels of
morale and commitment.
Questions :
(i) What do you think are the basic locking in policy and philosophy ?
(ii) What plan will you make to improve the conditions ?
(iii) For each item of your suggestion, substantiate with reasons.
(iv) From the usual personnel and industrial relations set up, presently
existing what changes would you recommend to switch over
to the HRM Philosophy and practices.
[3881]-886 3 P.T.O.
(v) How will effect “the change”. Substantiate with logical steps,
time frame, methods to be adopted ?
(vi) The plan you draw will have to be, implemented by all Managers.
Would you involve them in making, amending, implementing
your plan ?
(vii) What measurement techniques you will evolve to measure “Changes
for the better” you are likely to implement.
(viii) Write out a synopsis of your proposed plan to introduce HRM
practices.
2. Discuss the growth of Trade Unions in India. [10]
3. Discuss the process of Human Resource Planning in detail. [10]
4. Explain the importance of Human Resource Development with respect
to Hospitality Industry. [10]
5. Write short notes on (any two) : [10]
(a) Collective Bargaining
(b) Organs of industrial peace
(c) Works Committee
6. Explain the causes of Industrial disputes. [10]
7. Write down the functions of Trade Union. [10]
8. Discuss the procedure for settlement of Industrial Disputes. [10]
9. Explain the benefits of Human Resource Planning in Hospitality
Industry. [10]

Share This