University Of Pune Question Paper
B.H.M.C.T. (Second Semester) EXAMINATION, 2010
203 : HOUSEKEEPING OPERATIONS–II
(NEW 2008 PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) All questions carry equal marks.
(ii) Solve any four questions out of six.
(iii) Assume suitable data wherever necessary.
1. Explain the following terms (any ten) : [10]
. Monogramming
. Bedding
. Hand caddy
. Yarn
. Par stock
. Check list
. Adjoining room
. Gate pass
. Discard
. Vanity unit
. Duvet
. Warp
2. (a) Explain the general principles of cleaning to be followed in a
guest room. [6]
(b) Explain the selection criteria for bed-sheets and bathtowels.
[4]
3. (a) Write the daily cleaning procedure of an occupied room. [6]
(b) Explain the role of control desk in the housekeeping
department. [4]
4. (a) Explain the daily cleaning procedure for guest-room corridors
and banquet hall. [6]
(b) What do you understand by dirty dozens in the housekeeping
department ? [4]
5. (a) Write short notes on (any two) : [6]
. Second service
. Spring cleaning
. Stock taking.
(b) Draw neat formats (any two) : [4]
. Maintenance register
. Log book
. Guest message register.
6. (a) Write three methods of disposition of gest articles found by the
housekeeping staff. [6]
(b) Write the methods of storing freshly laundered liner in the linen
room. [4]
B.H.M.C.T. (Second Semester) EXAMINATION, 2010
203 : HOUSEKEEPING OPERATIONS–II
(NEW 2008 PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) All questions carry equal marks.
(ii) Solve any four questions out of six.
(iii) Assume suitable data wherever necessary.
1. Explain the following terms (any ten) : [10]
. Monogramming
. Bedding
. Hand caddy
. Yarn
. Par stock
. Check list
. Adjoining room
. Gate pass
. Discard
. Vanity unit
. Duvet
. Warp
2. (a) Explain the general principles of cleaning to be followed in a
guest room. [6]
(b) Explain the selection criteria for bed-sheets and bathtowels.
[4]
3. (a) Write the daily cleaning procedure of an occupied room. [6]
(b) Explain the role of control desk in the housekeeping
department. [4]
4. (a) Explain the daily cleaning procedure for guest-room corridors
and banquet hall. [6]
(b) What do you understand by dirty dozens in the housekeeping
department ? [4]
5. (a) Write short notes on (any two) : [6]
. Second service
. Spring cleaning
. Stock taking.
(b) Draw neat formats (any two) : [4]
. Maintenance register
. Log book
. Guest message register.
6. (a) Write three methods of disposition of gest articles found by the
housekeeping staff. [6]
(b) Write the methods of storing freshly laundered liner in the linen
room. [4]
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