University Of Pune Question Paper
B.H.M.C.T. (Fourth Semester) EXAMINATION, 2010
403 : ACCOMMODATION OPERATIONS–II
(OLD 2005 PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) Attempt any two questions from each Section.
(ii) All questions carry equal marks.
SECTION I
1. (A) Budgeting is important and crucial for any hotel organisation.
Explain. [5]
(B) Give suitable reasons (any two) : [5]
(i) Rhythm and Repetition is an important principle of
design
(ii) ROL has to be maintained at all times
(iii) Refurbishing for guest rooms is carried out at a regular
interval.
2. (A) What do you understand by ‘Interior Decorations’ ? What role
does colour play ? [5
(B) Explain the following terms : [5]
(i) Snag list
(ii) P.O.
(iii) Linen and uniform budget
(iv) Renovation
(v) Bin card.
3. (A) What costs should be taken into consideration while planning
an operating budget ? [5]
(B) Explain the purchase procedure for fast moving items in the
H.K. [5]
SECTION II
4. (A) Define night audit and explain the role of a night auditor. [5]
(B) Explain in brief : [5]
(i) Upselling
(ii) Understay
(iii) Rev PAR
(iv) Occupancy percentage
(v) Alternative selling
5. (A) Explain the ‘Rule of Thumb Approach’ for establishing room
rates. [5]
(B) In the case of overbooking, how would you handle a guest with
confirmed reservation. [5]
6. (A) How will you encourage repeat guests ? [5]
(B) Explain in brief the 10 day forecast in front office. [5]
B.H.M.C.T. (Fourth Semester) EXAMINATION, 2010
403 : ACCOMMODATION OPERATIONS–II
(OLD 2005 PATTERN)
Time : Two Hours Maximum Marks : 40
N.B. :— (i) Attempt any two questions from each Section.
(ii) All questions carry equal marks.
SECTION I
1. (A) Budgeting is important and crucial for any hotel organisation.
Explain. [5]
(B) Give suitable reasons (any two) : [5]
(i) Rhythm and Repetition is an important principle of
design
(ii) ROL has to be maintained at all times
(iii) Refurbishing for guest rooms is carried out at a regular
interval.
2. (A) What do you understand by ‘Interior Decorations’ ? What role
does colour play ? [5
(B) Explain the following terms : [5]
(i) Snag list
(ii) P.O.
(iii) Linen and uniform budget
(iv) Renovation
(v) Bin card.
3. (A) What costs should be taken into consideration while planning
an operating budget ? [5]
(B) Explain the purchase procedure for fast moving items in the
H.K. [5]
SECTION II
4. (A) Define night audit and explain the role of a night auditor. [5]
(B) Explain in brief : [5]
(i) Upselling
(ii) Understay
(iii) Rev PAR
(iv) Occupancy percentage
(v) Alternative selling
5. (A) Explain the ‘Rule of Thumb Approach’ for establishing room
rates. [5]
(B) In the case of overbooking, how would you handle a guest with
confirmed reservation. [5]
6. (A) How will you encourage repeat guests ? [5]
(B) Explain in brief the 10 day forecast in front office. [5]
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