Saturday, December 12, 2015

HUMAN RESOURCE DEVELOPMENT,University Of Pune Question Paper,B. Sc. (Hospitality Studies) (Semester - VI),2010 Question Paper

University Of Pune Question Paper
B. Sc. (Hospitality Studies) (Semester - VI) Examination - 2010
HUMAN RESOURCE DEVELOPMENT
(Old 2005 Pattern)
Time : 3 Hours] [Max. Marks : 70
Instructions :
(1) Q. No. 1 is compulsory.
(2) Solve any three from the remaining.
Q.1) Write short notes : (Any Two) [10]
(a) Importance of Performance Appraisal
(b) Fringe Benefits
(c) Collective Bargaining
(d) Labour Turnover
(e) Reasons for Transfer
Q.2) (A) Define HRM. Mention role of Human Resource Manager. [10]
(B) Differentiate between Job Description and Job Specification. Give
Job Description for Food and Beverage Manager. [10]
Q.3) (A) Explain various types of tests conducted during Selection
Procedure. [10]
(B) What is Training ? Differentiate between Training and Development. [10]
Q.4) (A) Explain various steps in Performance Appraisal Process. [10]
(B) What are various Regulatory Provisions governing
Compensation Structure ? [10]
Q.5) (A) Explain the term Grievance Handling. What are the causes for
Arousal of a Grievance ? [10]
(B) Define Discipline. Enumerate Causes of Indiscipline. [10]
Q.6) (A) What are the objectives and functions of Trade Unions ? [10]
(B) Give various sources and modes of Recruitment. [10]
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