University Of Pune Question Paper
M.C.A. (Mgmt. Faculty) (Sem. – II) Examination, 2010
BM 21 – 204 : SOFT SKILLS (New)
(2008 Pattern)
Time : 3 Hours Max. Marks : 70
Instructions : 1) Q. No. 1 and Q. No. 8 are compulsory.
2) Solve any four from Q. No. 2 to Q. No. 7.
3) Figures to the right indicate full marks.
1. Distinguish between non-verbal and verbal communication. Give examples. 15
2. What are the communication activities in educational organisation ? 10
3. You have visited your college library. Prepare a library usage instructions to be
put-up on notice board so that new students may use library with convenience
and ease. 10
4. You intend joining NewYork State University for further studies. A recommendation
letter need to be send to NewYork State University from your last academic
institution. Draft a letter from your Professor requesting him to give
recommendation letter. Probably he has forgotten you as your interaction was
very brief for one semester. 10
5. Discuss “Listen to what is meant and not what is said”. 10
6. What is the importance of listening and what are the barriers for effective listening ?10
7. Explain the importance of Sign boards and Symbols in non-verbal communication. 10
8. Write short notes (any three) : 15
a) Eye Contact
b) Note taking habit
c) Voice mail
d) Minutes of meeting
e) Stress management.
————————
M.C.A. (Mgmt. Faculty) (Sem. – II) Examination, 2010
BM 21 – 204 : SOFT SKILLS (New)
(2008 Pattern)
Time : 3 Hours Max. Marks : 70
Instructions : 1) Q. No. 1 and Q. No. 8 are compulsory.
2) Solve any four from Q. No. 2 to Q. No. 7.
3) Figures to the right indicate full marks.
1. Distinguish between non-verbal and verbal communication. Give examples. 15
2. What are the communication activities in educational organisation ? 10
3. You have visited your college library. Prepare a library usage instructions to be
put-up on notice board so that new students may use library with convenience
and ease. 10
4. You intend joining NewYork State University for further studies. A recommendation
letter need to be send to NewYork State University from your last academic
institution. Draft a letter from your Professor requesting him to give
recommendation letter. Probably he has forgotten you as your interaction was
very brief for one semester. 10
5. Discuss “Listen to what is meant and not what is said”. 10
6. What is the importance of listening and what are the barriers for effective listening ?10
7. Explain the importance of Sign boards and Symbols in non-verbal communication. 10
8. Write short notes (any three) : 15
a) Eye Contact
b) Note taking habit
c) Voice mail
d) Minutes of meeting
e) Stress management.
————————
0 comments:
Pen down your valuable important comments below