University Of Pune Question Paper
M.M.S./M.B.S. (Semester – I) Examination, 2010
103 D : QUALITY MANAGEMENT (2008 Pattern) (New)
(Production and Materials Management Specialisation)
Time : 3 Hours Max. Marks : 70
Note : i) Attempt any five questions.
ii) All questions carry equal marks.
1. Define Quality. Discuss how the following aspects influence quality.
a) Management Policy
b) Leadership.
2. Explain the contribution of Dr. Edward Deming in the field of Quality Management.
3. Describe the types of control chart ? Explain various uses of control chart.
4. Explain concept and application with an example of any two of following :
a) Fish bone diagram
b) Six Sigma
c) Pareto Analysis.
5. Discuss types of quality audits and their significance.
6. Elaborate cost and quality relation with respect to F.M.C.G. products.
7. Describe the concept and principles of total quality management.
8. Write a note on (any two) :
a) ISO 9000
b) Sampling Plans
c) House of Quality
d) Poka-Yoke.
______________
M.M.S./M.B.S. (Semester – I) Examination, 2010
103 D : QUALITY MANAGEMENT (2008 Pattern) (New)
(Production and Materials Management Specialisation)
Time : 3 Hours Max. Marks : 70
Note : i) Attempt any five questions.
ii) All questions carry equal marks.
1. Define Quality. Discuss how the following aspects influence quality.
a) Management Policy
b) Leadership.
2. Explain the contribution of Dr. Edward Deming in the field of Quality Management.
3. Describe the types of control chart ? Explain various uses of control chart.
4. Explain concept and application with an example of any two of following :
a) Fish bone diagram
b) Six Sigma
c) Pareto Analysis.
5. Discuss types of quality audits and their significance.
6. Elaborate cost and quality relation with respect to F.M.C.G. products.
7. Describe the concept and principles of total quality management.
8. Write a note on (any two) :
a) ISO 9000
b) Sampling Plans
c) House of Quality
d) Poka-Yoke.
______________
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