University Of Pune Question Paper,CONSUMER PROTECTION ACT, 1986,Diploma Course in Consumer Protection Law,2011 Question Paper

University Of Pune Question Paper
Diploma Course in Consumer Protection Law Examination, 2011
(Paper – II)
CONSUMER PROTECTION ACT, 1986
Time : 3 Hours Max. Marks : 100
Instructions : a) Answer any 5 questions.
b) All questions carry equal marks.
1. Discuss in detail the doctrine of “Caveat Emptor” and the rights of a consumer
under the Consumer Protection Act, 1986. 20
2. Critically examine the definition of Consumer under the Consumer Protection
Act, 1986, giving suitable illustrations. 20
3. Discuss the territorial, pecuniary and appellate jurisdiction of the various consumer
forums under the Act. 20
4. Enumerate whether goods purchased for commercial or retail purposes, by a
person would bring him within the purview of the definition of 'consumer' under
the Consumer Protection Act, 1986. 20
5. Discuss the concept of ‘Unfair Trade Practices’ and ‘Restrictive Trade Practices’
under the Act. 20
6. Discuss whether the following amount to deficiency of service of defect in goods,
under the Act. 20
a) Mr. Patel was delivered 15 bags of wheat by Mr. Mangaldas, the quality of which
was totally different from the sample sent to Mr. Patel’s shop earlier.
b) An expensive saree of Mrs. Rati was totally damaged by the drycleaner.
c) Mrs. Malini did not receive a registered letter sent to her, as it was not delivered to
her by the Post Office.
d) M/s. Goodwill Builders did not provide specific amenities as specifically agreed
upon by Agreement Deed, after payment of full consideration for the flat.
7. Distinguish between ‘Contract of Service’ and ‘Contract for Service’. 20
8. Write short notes on any two : 20
a) Penalties under the Act.
b) National Consumer Commission.
c) Central Consumer Protection Council.
d) Relief under the Act.
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