Tuesday, January 4, 2022

Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Business Process Transformation [MBA404H] Aug-Sep 2020 Question Paper

Dr.A.P.J.Abdul Kalam University Old Question Papers

Master of Business Administration

Fourth Semester Main Examination, Aug-Sep 2020

Business Process Transformation [MBA404H]

Time: 3:00 Max Marks 80

Note : Attempt any five questions. All question carry equal marks.

Q.1 "Conflict management is the process of generating new ideas. Discuss the statement in

the light theories of conflict.

Q.2 How are ISO 9000 standards different from ISO 14000?

Q.3 Why do employers resist change in organization? What role does a HR manager play in

overcoming such resistance?

Q.4 What are the different tools and techniques of TQM?

Q.5 Mention difference between training and development and discuss latest methods of

training.

Q.6 Discuss the various techniques of innovation and creativity as essential tool for success of

an organization.

Q.7 Write a brief note on "Resistance to Innovation"

Attachment:

PDF Link to download : Dr.A.P.J.Abdul Kalam University MBA IV SEM JUNE 2020 Business Process Transformation [MBA404H] Aug-Sep 2020 Question Paper

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