Dr. A.P.J. Abdul Kalam University
Master of Business Administration
First Semester Main Examination, Dec-2020
Business Communication (MBA107T)
Time: 3:00 Max Marks 80
Note : Attempt any five questions. All question carry equal marks.
Q.1 What skills does a speaker need in order to communicate effectively?
Discuss the barriers that hinder oral communication.
Q.2 Write a brief note on:
(a) Non-verbal communication.
(b) Formal and Informal communication.
(c) Grapevine and its uses in management.
Q.3 Write a letter to HR Manager, ABC Pvt Ltd, applying for the post of
marketing manager.
Q.4 Define Communication? Discuss the role of communication function
in various functional departments.
Q.5 What do you mean by Business Proposal? Write merits and demerits
of electronic business proposals.
Q.6 Discuss the importance of communication in the organization and how
can managers make communication effective.
Q.7 Write short note on any two:
(a) 7 C’S of Communication.
(b) Interview.
(c) Listening
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