Dr. A.P.J. Abdul Kalam University MCA I SEM (Second Year) Communication Skills [MCA105] Dec 2020 Question Paper

Dr. A.P.J. Abdul Kalam University

Master of Computer Application

First Semester Main Examination, Dec-2020

Communication Skills [MCA105]

Time: 3:00 Hrs Max Marks 70

Note : Attempt any five questions.

All question carry equal marks.

Q.1 (a ) Create a telephonic conversion between two friends discussing impending

examination.

 (b) What are the differences between creative writing and technical writing?

Q.2 (a) What are the important points you will remember while conducting an oral

presentation?

(b)Define the concept of negotiation. Why negotiation necessary in decision

making process?

Q.3 (a) What is report writing? What is the structure of formal report?

 (b)What are the characteristics found in oral and written communication?

Q.4 (a) Describe in detail the communication process model and explain the steps of

coding and decodingin this process.

 (b) Discuss the importance of listening in communication?

Q.5 (a) What are the guidelines for pre interview preparation explain?

(b)Write an application for the post of Senior Manager with resume.Q.6 (a) What

is oral communication? How can oral communication be made more effective?

(b) What is written communication? Give advantages and disadvantages of

written communication.

Q.7 (a) What is media of communication? Explain.

 (b) What do you understand by term noise in communication system?

Q.8 Write short note on:

(i) Bibliography

(ii) Index

(iii) Abstract

(iv) Summary

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