Dr. A.P.J. Abdul Kalam University
Bachelor of Business Administration
Second Semester Main Examination, June-2021
Business Communication [BBA201T]
Time: 3:00 Hrs Max Marks 80
Note: - Attempt any five questions.
All question carry equal marks.
Q.1 Explain the process of Communication in detail.
Q.2 What is Speech? What are the characteristics of a good speech? .
Q.3 What Non-Verbal Communication?
Q.4 How does Non-Verbal Communication differ from Verbal
Communication?
Q.5 Why Minutes of Meeting is important in any organization?
Q.6 What do you mean by Communication barriers? Illustrate various
communication barriers with example
Q.7 Write a complaint letter to the Municipal Corporation of your city,
complaining about poor drainage system.
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